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Book Your Installation / Réserver votre installation
Please fill out the fields to schedule your Trotec installation. / Veuillez remplir les champs pour planifier votre installation
13
Questions
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1
Name
*
This field is required.
PRÉNOM et NOM
First Name
Last Name
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2
Company
Compagnie
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3
Address
*
This field is required.
Address of the location of the machine where the technician should arrive at / Adresse de l'emplacement de la machine où le technicien doit se rendre.
Street Address
Street Address Line 2
City
State / Province
Postal / Zip Code
Please Select
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
The Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Cuba
Curaçao
Cyprus
Czech Republic
Democratic Republic of the Congo
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Polynesia
Gabon
The Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
North Korea
South Korea
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Nagorno-Karabakh
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Turkish Republic of Northern Cyprus
Northern Mariana
Norway
Oman
Pakistan
Palau
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Republic of the Congo
Romania
Russia
Rwanda
Saint Barthelemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
Somaliland
South Africa
South Ossetia
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard
eSwatini
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Transnistria Pridnestrovie
Trinidad and Tobago
Tristan da Cunha
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
British Virgin Islands
Isle of Man
US Virgin Islands
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Other
Please Select
Please Select
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
The Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Cuba
Curaçao
Cyprus
Czech Republic
Democratic Republic of the Congo
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Polynesia
Gabon
The Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
North Korea
South Korea
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Nagorno-Karabakh
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Turkish Republic of Northern Cyprus
Northern Mariana
Norway
Oman
Pakistan
Palau
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Republic of the Congo
Romania
Russia
Rwanda
Saint Barthelemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
Somaliland
South Africa
South Ossetia
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard
eSwatini
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Transnistria Pridnestrovie
Trinidad and Tobago
Tristan da Cunha
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
British Virgin Islands
Isle of Man
US Virgin Islands
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Other
Country
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4
Email
*
This field is required.
Adresse e-mail
example@example.com
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5
Province
*
This field is required.
Province
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6
Phone Number
*
This field is required.
Your Cell number to reach you directly most preferably Votre numéro Cellulaire pour vous joindre directement (de préférence)
Please enter a valid phone number / Veuillez saisir un numéro de téléphone valide..
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7
Serial Number
*
This field is required.
Numéro de Série de la Machine
Format: SX-XXXX /X4-xxxx
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8
Laser Operator's Email
*
This field is required.
Please enter the email address of the person that will operate the laser machine. We will send them a separate email instructions on how to install the Ruby laser software. Veuillez saisir l'adresse e-mail de la personne qui utilisera la machine laser. Nous lui enverrons un e-mail séparé contenant les instructions d'installation du logiciel Ruby
example@example.com
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9
Laser Operator's Phone Number
Please enter your laser operator's cell number for SMS / text notifications Veuillez saisir le numéro de portable de l'opérateur laser pour les notifications par SMS
Please enter a valid phone number. / Veuillez saisir un numéro de téléphone valide
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10
Pre-Install Guide
*
This field is required.
J'ai lu et compris le GUIDE DE PRÉ-INSTALLATION de ma machine.
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11
Please make sure to do the following BEFORE the technician arrives.
Veuillez vous assurer d'avoir effectué les étapes suivantes AVANT l'arrivée du technicien.
***PLEASE NOTE *** Failure to follow these steps will result in the technician having to cancel the appointment.
For a 2nd install appointment, Trotec will charge a minimum 3 hours of labour at $230/hr plus applicable travel fees
.
***VEUILLEZ NOTER : Le non-respect de ces étapes obligera le technicien à annuler le rendez-vous. Pour un second rendez-vous d'installation, Trotec facturera un minimum de 3 heures de main-d'œuvre à 230 $/h, plus les frais de déplacement applicables.
I have uncrated the laser machine (and filter unit if applicable). J'ai déballé la machine laser (et l'unité de filtration, le cas échéant)
I have placed the machine in its final location/position. J'ai placé la machine à son emplacement ou sa position finale.
I made sure the power and any other cables are plugged including hoses. Je me suis assuré que l'alimentation et tous les autres câbles sont branchés, y compris les tuyaux
I have set up my electrical as per the PRE-INSTALL GUIDE. J'ai configuré mes branchements électriques conformément au GUIDE DE PRÉ-INSTALLATION.
I have internet connectivity at the machine location for setup and first login (ROR Machine). Je dispose d'une connexion Internet à l'emplacement de la machine pour la configuration et la première connexion (Machine Ruby).
I have installed a LAN port socket functional at the location of machine for LAN connectivity. J'ai installé une prise port LAN fonctionnelle à l'emplacement de la machine pour la connectivité réseau.
Computer or Laptop used will have full admin rights for technician to perform setup. L'ordinateur ou le portable utilisé disposera des droits d'administrateur complets pour permettre au technicien d'effectuer la configuration
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12
Network Maintained by IT Department?
*
This field is required.
Le réseau est-il géré par un service informatique (TI)?
YES
NO
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13
IT Department details
*
This field is required.
Coordonnées du service informatique TI
Contact Name
Please enter your email
Please enter a telephone number
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14
Internet Connectivity
*
This field is required.
Connectivité Internet
24hr Internet Connection via Firewall + NETWORK RJ45 Jack installed (wired). Connexion Internet 24h/24 via pare-feu + prise réseau RJ45 installée (connexion filaire)
No Internet connection access / Aucun accès Internet
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15
Any additional information or questions for our team regarding the machine, software or installation before our technician arrives?
Avez-vous
des informations complémentaires ou des questions pour notre équipe
concernant la machine, le logiciel ou l'installation avant l'arrivée de
notre technicien ?
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